Effective Date: 26 July, 2026
At NAK Clean Team (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our landing page, website, or use our cleaning services.
Please read this policy carefully. By accessing our site or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in a variety of ways when you interact with our business.
- Personal Information: When you request a quote, book a cleaning, or contact us, we may collect Personally Identifiable Information (PII). This includes, but is not limited to:
- Your full name
- Service address/Home address
- Email address
- Phone number
- Payment or billing information (processed securely through our third-party payment providers)
- Usage Data & Analytics: When you visit our landing page, we may automatically collect standard data about your device and how you interact with our site. This may include your IP address, browser type, device type, pages viewed, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect primarily to provide you with an excellent cleaning experience. Specifically, we use your data to:
- Schedule, manage, and deliver our cleaning services.
- Provide accurate estimates and quotes for your property.
- Process payments and manage billing.
- Communicate with you regarding your appointments, delays, or service updates.
- Respond to your customer service inquiries or support requests.
- Send you marketing emails or promotional offers (only if you have opted in, and you may opt out at any time).
- Improve our website, advertising efforts, and overall customer experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf. This includes payment processors (e.g., Stripe, PayPal), booking and scheduling software, and email marketing platforms. These providers are bound by strict confidentiality agreements.
- Legal Obligations: We may disclose your information if required to do so by law, or in response to a valid request by public authorities (e.g., a court or government agency).
- Business Transfers: If NAK Clean Team is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that business deal.
4. Cookies and Tracking Technologies
Our landing page may use “cookies,” tracking pixels, and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our site may not function properly.
5. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to protect your data against unauthorized access, destruction, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Choices
You have the right to control your personal data. You may:
- Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “Unsubscribe” link at the bottom of the email.
- Update Your Information: If your contact or billing information changes, please contact us to update your file.
- Request Deletion: Depending on your local laws, you may have the right to request that we delete the personal information we hold about you, subject to certain exceptions (such as data we must retain for legal or tax purposes).
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
Phone: +1 416-514-6667
Business Name: NAK Clean Team
Email: hello@nakcleanteam.com
